Working at Langdales
117-119 Hornby Road, Blackpool, FY1 4QP
Operated by Diamond Care Homes Langdales Ltd
25 bedsResidential homes
Workplace Score
4.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.8/10
Key Finding
"Reliable staffing, high morale and good teamwork, but no registered manager yet and some new staff training incomplete."
Safety & Risk
6/10
✓
Staff completed and reviewed risk assessments to help ensure risks were mitigated. Medicines were managed safely. The service was working within the principles of the MCA and if needed, appropriate legal authorisations were in place.
Staff Culture
6/10
✓
Staff told us morale was high and the service had improved. They were confident the improvements would continue and spoke about how good teamwork would help them achieve this.
Staffing Levels
6/10
✓
Staff told us they had no concerns with the staffing provision at the service. People we spoke with raised no concerns regarding the availability of staff to support them.
Training & Dev
4/10
!
We noted two staff who had recently joined the service had not completed their mandatory training. The provider and manager told us direction, support and information was shared with new employees as part of their induction process and mandatory training was monitored to ensure staff completed this.
Management
2/10
✕
At the time of the inspection there was no registered manager in post, a new manager had been in post for four months and was in the process of registering with the Care Quality Commission.
Programmes
4/10
!
Per 2019 comprehensive inspection: People said there were activities most days although several people said they would like more. They told us they enjoyed the activities and chats with staff. The registered manager told us she had recruited an activity coordinator who was to start work shortly after the inspection.
Points to consider
No permanent manager in post yet, just a new one starting to register.
At the time of the inspection there was no registered manager in post, a new manager had been in post for four months and was in the process of registering with the Care Quality Commission.
Some new staff have not finished their basic training.
We noted two staff who had recently joined the service had not completed their mandatory training.
Only basic activities most days with no full programme or coordinator in place yet.
Per 2019 comprehensive inspection: People said there were activities most days although several people said they would like more. The registered manager told us she had recruited an activity coordinator who was to start work shortly after the inspection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews