Working at Langdale Residential Home

No activities or fun programmes mentioned, so the job is mostly routine personal care like washing, dressing and meals.

we saw people sitting in lounges for long periods of time without being offered or engaging in any meaningful activity other than the radios playing through the televisions in both rooms.

Not enough staff on some shifts with only three workers even when residents need two carers to help them.

rotas showed occasions when only three staff, including the senior in charge, were on duty. Some of the people living at the home required two staff to support them.

Infection control problems like poor mask wearing and dirty fans, plus no checks on medicine storage temperature.

Not all staff were wearing face coverings correctly... We saw two dirty and very dusty wall mounted fans... Medicines were stored in a small unventilated room which felt very warm. There was no process in place for checking the temperature.