Last updated: 9 February 2026
"Supportive management and strong teamwork create a positive culture, but basic activities lack variety and specialist programmes."
Risk assessments reflected how care should be provided to minimise any risks to people; they were regularly reviewed... Accident and incident analysis were completed by the registered manager each month to help identify themes and trends.
Staff were positive about the teamwork and the morale in the home... One staff member said, 'I think everyone gets on, and we help each other out. We definitely show teamwork, we make sure we work together.'
Staffing levels were appropriate to meet the needs of people using the home. All staff spoken with said they felt there were enough staff on duty to keep people safe.
Staff members received an induction when they started working at the service... Staff members also completed a nationally recognised qualification... Staff had access to supervisions and appraisals which were used to support, and motivate, review their practice.
Staff feedback about the registered manager was positive, staff felt they were supportive and demonstrated leadership where needed. One staff member said, 'I get very good support from my manager; I have had personal circumstances where they have been really understanding.'
Per 2019 comprehensive inspection: People had access to a range of activities. These included gardening, bingo, music, poetry and computing. These were mostly provided by the activity coordinators.
The role is mostly routine personal care with basic activities like bingo, gardening and music run by a coordinator, no specialist programmes to make days more varied and fun.
Per 2019 comprehensive inspection: People had access to a range of activities. These included gardening, bingo, music, poetry and computing. These were mostly provided by the activity coordinators.
Staff levels are enough to keep people safe and meet needs, but no details on great retention or hardly any agency staff.
Staffing levels were appropriate to meet the needs of people using the home. All staff spoken with said they felt there were enough staff on duty to keep people safe.
Training covers basics like moving people and safeguarding plus supervisions, but no specialist courses or funded qualifications for career growth.
Staff members received training in areas such as moving and handling, safeguarding and health and safety and demonstrated a good understanding of these areas. Staff had access to supervisions and appraisals.
AI Generated
Last inspected: May 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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