Working at Langdale House Residential Home

Staff were very positive about their role and felt well supported... A staff member said, 'We are like a one big family, the manager is very kind and compassionate towards people living here and supportive to the staff.'

All staff employed at the service had worked in excess of two years and the management team told us they were all experienced and competent. Whilst staff were required to provide care and complete cleaning and laundry tasks, they felt they had sufficient time to do this.

Staff had gained a recognised qualification in health and social care and received annual refresher training to keep their knowledge and skills up to date with best practice guidance. Staff received regular opportunities to discuss their work, development and training needs.

Staff were positive about their role and the support and leadership of the service. The registered manager had met their registration regulatory requirements.