Working at Langdale House Ltd
6 Church Street, Leicester, LE9 4FG
Operated by Langdale House Limited
31 bedsNursing homes
Workplace Score
5.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.4/10
Key Finding
"Well-trained staff and a positive family-like culture, but no registered manager yet and some medicines issues."
Safety & Risk
6/10
✓
Best practice guidance and the provider's medicine policy and procedure had not always been followed... The provider took immediate action and no person had come to any harm.
Staff Culture
6/10
✓
Staff were positive about the support they received and complimentary about working for the provider. A staff member said, 'I Like working here, it has a family feel, I get on well with the management and other staff.'
Staffing Levels
6/10
✓
There were sufficient staff deployed to meet people's individual care and support needs and safety. Staff were positive about staffing levels and confirmed this was sufficient. A staff member said, 'Usually there are no shortages, if someone is off, they [manager] will call someone else in'
Training & Dev
7/10
✓
Staff were found to be well trained, knowledgeable and competent. Staff received effective and ongoing training and support and their competency was regularly assessed.
Management
2/10
✕
At the time of our inspection there was not a registered manager in post. However, there were 2 managers who were in the process of submitting their registered manager application.
Programmes
5/10
!
A relative said, 'The activity co-ordinator is great, they send me photos of what activities [relation] joins in with.'
Points to consider
No permanent manager in place yet, even though others are stepping up and applying.
At the time of our inspection there was not a registered manager in post. However, there were 2 managers who were in the process of submitting their registered manager application.
Staffing is enough but they call in extra people when someone calls in sick.
A staff member said, 'Usually there are no shortages, if someone is off, they [manager] will call someone else in, I feel supported as there are always enough staff.'
Some medication errors happened but were fixed straight away with lessons shared.
We found a person's medicines had been put into a pot and left in the medicines room. We also found a concern with the recording of open dates of a box in insulin and insulin pens. The provider took immediate action.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews