Working at Langbury House
78 Langbury Lane, Worthing, BN12 6QE
Operated by Liaise (South East) Limited
5 bedsResidential homes
Workplace Score
3.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 3.8/10
Key Finding
"Good staff training and more activities, but safeguarding failures with abuse allegations and low morale from high staff turnover hold it back."
Safety & Risk
3/10
✕
Systems and processes to keep people safe from abuse and improper treatment were not always operating effectively. There had been recent safeguarding incidents involving allegations of physical and psychological abuse against people at the service by two staff members
Staff Culture
3/10
✕
Staff, relatives and management told us on-going staffing turnover and vacancies at the service were impacting on staff morale and performance. There was not always a positive, inclusive and empowering culture at the service
Staffing Levels
4/10
!
The service currently had several unfilled support and senior support worker vacancies. The provider was employing regular long-term agency staff with suitable training
Training & Dev
5/10
!
Per 2021 comprehensive inspection: Staff undertook training that the provider considered essential. The registered manager monitored this to ensure staff's knowledge and skills were up to date
Management
4/10
!
Leaders and the culture they created did not always support the delivery of high-quality, person-centred care. Staff and relatives told us some aspects of the culture and leadership of the service required improvement
Programmes
4/10
!
Per 2021 comprehensive inspection: Activities in the house increased during this time. These included additional music and art and craft sessions. People were supported to have safe local walks
Points to consider
Safeguarding failed with staff accused of abuse over a long time and risks like choking and epilepsy not managed well
There had been recent safeguarding incidents involving allegations of physical and psychological abuse against people at the service by two staff members, spanning an extended period
Staff morale is low from high turnover, vacancies and tension between team members
Staff, relatives and management told us on-going staffing turnover and vacancies at the service were impacting on staff morale and performance
Lots of vacancies filled by agency staff and less experienced workers need more support, putting pressure on the team
The service currently had several unfilled support and senior support worker vacancies. The provider was employing regular long-term agency staff
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2022
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
!
Requires improvement
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews