Working at Lane House Residential Care Home
265 Lichfield Road, Tamworth, B79 7SF
Operated by Northgate Healthcare Limited
33 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.8/10
Key Finding
"A close-knit team with improved morale and approachable leadership, although staffing, training and activities are adequate but unremarkable."
Safety & Risk
7/10
✓
People's risks were assessed and managed effectively. Medicines were managed safely.
Staff Culture
8/10
✓
Staff felt team morale had recently improved. Comments received included, 'We all get on really well; everyone is really close...'
Staffing Levels
6/10
✓
There were enough staff to meet people's needs. Staff felt the staffing levels were appropriate and did not compromise the quality of care they provided.
Training & Dev
6/10
✓
Staff received sufficient training to enable them to meet people's needs and support them in the most effective way.
Management
7/10
✓
The interim manager was described by staff as approachable and was supporting the staff team through a period of change.
Programmes
6/10
✓
There was a programme of activities, led by two activity coordinators which promoted the overall wellbeing of people.
Points to consider
Staffing is adequate but nothing special, no details on agency use or staff staying long-term.
There were enough staff to meet people's needs. Staff felt the staffing levels were appropriate...
Only standard training and induction, no specialist courses or funded qualifications.
Staff received sufficient training to enable them to meet people's needs... Staff received a period of induction...
Activities programme with coordinators offering chats, parties, painting and walks, but no specialist or innovative approaches.
There was a programme of activities, led by two activity coordinators... 'gave me a wonderful birthday party... painting...'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews