Last updated: 10 February 2026
"Enough staff always around and care staff feel supported, but no registered manager in post makes leadership unstable."
Risk management and safety monitoring had improved since our last inspection, however, there were still some gaps.
Care staff told us they were supported. They told us they had meetings with a manager to help them reflect on their job role and discuss any issues.
There were enough staff to meet people's needs. One person told us, 'Staff are always around.'
Overall staff were effectively trained and supported... However, the provider was still working to ensure all care staff completed first aid training.
There was not a registered manager in post at the time of this inspection. The current manager had applied to register with the CQC.
People could take part in a range of different activities... Baking, art and quiz activities were also available... cultural occasions were celebrated.
No permanent manager in post yet, so leadership feels unstable.
There was not a registered manager in post at the time of this inspection. The current manager had applied to register with the CQC.
Gaps in updating care plans mean safety instructions for daily care can be unclear.
Care plans did not always reflect relevant information about people's care needs and changes to these.
Not all staff have first aid training yet due to turnover.
Not all staff had completed first aid training. At this inspection, the provider told us the numbers of staff who had completed this training remained low due to staff turnover.
AI Generated
Last inspected: May 2023
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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