Working at Lancum House
Bush Close, Wellingborough, NN8 3GL
Operated by Shaw Healthcare (de Montfort) Limited
43 bedsResidential homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.9/10
Key Finding
"Supportive manager and positive team culture with stable staffing, but basic training and activities hold it back."
Safety & Risk
8/10
✓
The provider had systems in place to safeguard people from abuse... People's risks were assessed regularly or as their needs changed... Monthly reviews of falls, accidents and incidents took place.
Staff Culture
8/10
✓
Staff we spoke to enjoyed working in the service, found their roles rewarding... One staff member said, 'A lot of us are here because we want to care. We work well as a team. We all pull together.'
Staffing Levels
7/10
✓
Improvements had been made and there was a stable team of permanent staff. The team worked together to cover vacant shifts when necessary, and agency staff were used only occasionally when essential.
Training & Dev
5/10
!
Staff received training to recognise abuse and protect people from the risk of abuse. Medicines were administered by staff who were trained to do so and had their competency checked.
Management
8/10
✓
One staff member said, '[Manager's name] is a great manager. She comes onto the floor. She doesn't just talk to the residents, she talks to us too, makes sure we are alright.'
Programmes
4/10
!
We saw the notes from the last resident meeting where a range of topics were discussed... pampering sessions, gardening activities, food tasting ideas such as tapas and Thai green curry.
Points to consider
Just basic training on spotting abuse and giving medicines, no specialist courses or funded qualifications to help you develop.
Staff received training to recognise abuse and protect people from the risk of abuse. Medicines were administered by staff who were trained to do so and had their competency checked.
Basic activities like pampering, gardening and food tasting sessions, nothing creative or special to vary up your day.
pampering sessions, gardening activities, food tasting ideas such as tapas and Thai green curry.
Enough staff with few agency but residents say you do not always have time to stop and chat with them.
Some people told us they would like it if staff had more time to stop and chat with them. There was similar feedback in the recent survey completed by people.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2021
Good
Safe
✓
Good
Effective
!
Requires improvement
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews