Last updated: 9 February 2026
"Staff feel motivated and supported with strong safety practices, but staffing relies on agency workers and training is basic."
2022: Safe isolation procedures... strict PPE criteria... robust testing regime... ample supplies of PPE... regular cleaning of all touch points.
Per 2020 comprehensive inspection: Staff were motivated and proud to work for the service. Staff felt well supported by their colleagues and the provider's management team.
2022: There were enough staff to support people safely... There had been some pressures on staff numbers... regular agency staff provided cover for shifts.
Per 2020 comprehensive inspection: Staff described the induction they had, and said it was good... they had regular supervision... spot-checks on their skills.
Per 2020 comprehensive inspection: Relatives and staff spoke positively about the current management at the home; provider undertook audits to review quality of care.
Per 2020 comprehensive inspection: Activities coordinator worked with staff... weekly fun sign-language class with a local playgroup... poetry group... local schoolkids visiting.
Enough staff most days but they rely on agency workers and managers pitching in during shortages.
There had been some pressures on staff numbers. When needed in urgent situations, managerial and administrative staff... provided assistance. Where needed, regular agency staff provided cover for shifts.
Only standard training like inductions and supervisions, no specialist courses or extra qualifications funded.
Staff described the induction they had, and said it was good. Induction included shadowing more experienced staff... they had regular supervision, where they could get feedback... spot-checks on their skills.
AI Generated
Last inspected: May 2020
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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