Working at Lampton House

During the site visit we identified 2 areas of risk which were not fully assessed... and 2 cases where medicines in stock did not match the medicines record and a risk assessment which required more detail.

There was a positive culture where staff felt they could speak up and their voice would be heard. Staff felt confident that the management team would address any concerns they had.

Training records showed staff were up to date with essential training in subjects such as fire, manual handling and safeguarding. They attended regular refresher courses to ensure their knowledge and skills remained up to date.

Staff felt the management team were approachable, fair and supportive. They were kept up to date, supported and felt involved in the service.

We were given several examples of how the service supported people to access activities in the local community. This included activities such as swimming, walks, a club for people who have experienced a stroke, church services and local community events.