Last updated: 10 February 2026
"Supportive visible management and positive staff culture, but limited activities without a coordinator and uncertain staff retention."
All incidents were reviewed by the registered manager in a timely manner. This meant action was taken without delay, and people were protected from avoidable harm
Staff felt well supported by the management team and said they felt able to raise concerns with them. One staff member said, 'They are always available to support us and will listen to any suggestions we make'
People were supported by enough suitably trained staff to safely meet their needs. This included staff to provide 1-to-1 support to people when needed
Per 2019 comprehensive inspection: The provider provided staff with a rolling programme of training, which reflected their duties and the needs of people living at the home. Staff spoke positively about the overall quality of the training provided
The management team were visible in the service, approachable and took an interest in what people and staff had to say. Staff told us, '[Registered Manager and deputy manager] are really supportive, I can go to them whenever I have concerns'
Per 2019 comprehensive inspection: People's individual activity schedules included swimming, bowling, horse-riding, visits to local churches, walks in the countryside and meals out
Staffing covers needs safely with one-to-one support when required, but no details on staff retention or agency use to show stable teams
People were supported by enough suitably trained staff to safely meet their needs. This included staff to provide 1-to-1 support to people when needed
Training covers basics like induction and rolling courses with supervision, but no specialist qualifications or career development funded
Per 2019 comprehensive inspection: New staff completed the provider's induction training... Staff had regular opportunities to meet... to receive constructive feedback
Role includes supporting outings like swimming and horse-riding from activity schedules, but no dedicated coordinator or innovative programmes for variety
Per 2019 comprehensive inspection: People had support to participate in a range of social and recreational activities... swimming, bowling, horse-riding... People's day-to-day activities were recorded and reviewed
AI Generated
Last inspected: February 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

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