Working at Lambourne House
8 Ursula Avenue, Chichester, PO20 0HT
Operated by Achieve Together Limited
9 bedsResidential homes
Workplace Score
7.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.2/10
Key Finding
"Supportive management and positive team culture make it a great place to work, although recruitment challenges and no activities coordinator are drawbacks."
Safety & Risk
8/10
✓
People were kept safe from avoidable harm because staff knew them well and understood how to protect them from abuse. The service worked well with other agencies to do so
Staff Culture
8/10
✓
Staff felt respected, supported and valued... 'It's a tight team, we all get along. I enjoy going in every day'
Staffing Levels
6/10
✓
The service had enough staff, including for one-to-one support for people to take part in activities and visits how and when they wanted
Training & Dev
7/10
✓
People were supported by staff who had received relevant and good quality training in evidence-based practice. This included training in... communication tools, positive behaviour support
Management
8/10
✓
Staff felt respected, supported and valued by senior staff... 'It's a brilliant place to work. [Registered manager] is the most supportive manager I have ever had in all my years in work'
Programmes
6/10
✓
People were supported to participate in their chosen social and leisure interests... gym... swimming... local restaurants, walks... garden where they were involved in growing vegetables and keeping chickens
Points to consider
Staffing is enough to meet needs but recruitment challenges mean the manager sometimes has to cover shifts themselves
The registered manager had assessed staffing requirements... They told us of recruitment challenges they were working through and provided details of contingency measures which included the registered manager providing direct support when needed
Activities are regular and varied like gym trips, gardening and chicken keeping but no dedicated coordinator or specialist programmes mentioned
People were supported to participate in their chosen social and leisure interests on a regular basis. Some activities were structured into weekly plans... garden where they were involved in growing vegetables and keeping chickens
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews