Working at Lakeside View Nursing Home
68-69A Promenade, Southport, PR9 0JB
Operated by LVNH Limited
49 bedsNursing homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.8/10
Key Finding
"Strong training exceeding best practice and a positive culture where staff speak up, but medicines errors and busy-time delays need fixing."
Safety & Risk
6/10
✓
However, we found some improvement was required as not all medicines dosage information was recorded correctly and a medicine required to manage the symptoms of a person who was receiving end of life care was out of stock.
Staff Culture
7/10
✓
Staff described the action they would take to protect people from abuse and provided reassurance that they would not hesitate to speak up if they observed poor practice or people being mistreated in any way.
Staffing Levels
6/10
✓
Overall, people and their relatives told us there were enough staff to meet their needs. However, some relatives explained their loved ones could experience delays with receiving support during busy periods.
Training & Dev
8/10
✓
Staff undertook a wide range of training courses to equip them with the knowledge needed to carry out their roles. The training courses exceeded those recommended under health and social care best practice guidance.
Management
7/10
✓
The registered manager was responsive to our findings and we were assured with the immediate action taken to improve these areas.
Programmes
/10
✕
Points to consider
Some waits for call bells during busy times mean staff can feel stretched.
some relatives explained their loved ones could experience delays with receiving support during busy periods. Comments included, '[Person] has a buzzer, sometimes when he presses it he has to wait for a bit, but staff always apologise if there has been a wait.'
Medication records had errors like wrong dosages and one key medicine was out of stock.
not all medicines dosage information was recorded correctly and a medicine required to manage the symptoms of a person who was receiving end of life care was out of stock.
Mental capacity paperwork was not always specific to the decision being made.
we identified shortfalls with the completion of mental capacity assessments as they did not always relate to a specific decision.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2024
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews