Working at Lakeside Nursing & Residential Home
Chorley Road, Standish, WN1 2XN
Operated by Millennium Care (U.K.) Limited
50 bedsNursing homes
Workplace Score
6.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.0/10
Key Finding
"Staff feel supported by the manager with a positive culture and safe practices, but staffing feels stretched during busy times and training is basic."
Safety & Risk
7/10
✓
People were protected from the risk of harm... Staff received appropriate safeguarding training... Medicines were managed safely... robust system in place to investigate incidents
Staff Culture
7/10
✓
There was a good culture within the service which had a positive impact on people. Staff felt supported by the registered manager
Staffing Levels
5/10
!
We received mixed feedback from staff regarding staffing levels. Some staff felt they needed more staff during busy periods. Comments included, 'I do not think there is enough staff [in the day]'
Training & Dev
5/10
!
Per 2019 comprehensive inspection: Staff were provided with an induction when they began working at the home and completed the care certificate. Staff received appropriate training and regular spot checks
Management
6/10
✓
Staff felt supported by the registered manager and were recognised by the provider for their contributions through commendations. Staff comments included, '[Registered manager] is a really good manager and approachable'
Programmes
6/10
✓
Per 2019 comprehensive inspection: The provider employed two activity coordinators... people participated in activities... regular themed days... singers, summer fairs
Points to consider
Some staff say there is not enough help during busy times, so shifts can feel stretched.
Some staff felt they needed more staff during busy periods. Comments included, "I do not think there is enough staff [in the day]" and "I just don't feel like there is enough [staff]."
Only basic training like induction and regular checks, no specialist courses or funded qualifications.
Per 2019 comprehensive inspection: Staff were provided with an induction... completed the care certificate... received appropriate training and regular spot checks were carried out to ensure staff were competent.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews