Working at Lakenheath
18 & 20 Lakenheath Crescent, Warrington, WA5 3UE
Operated by Bright Futures Care Limited
4 bedsResidential homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.4/10
Key Finding
"A positive culture and responsive managers support staff well, but high staff turnover and limited activities hold it back."
Safety & Risk
7/10
✓
People were safeguarded from the risk of abuse... The administration of people's medication was safe... There was a culture of candidly recording, reviewing and learning from times when something went wrong.
Staff Culture
8/10
✓
There was a positive, person centred culture amongst the staff team... One staff member told us, 'There is a really positive culture and really good team working.'
Staffing Levels
5/10
!
There were enough staff to meet people's needs safely... Some family members told us of times the service had been short staffed and had a high turnover of staff. There had been some recent improvements in this.
Training & Dev
6/10
✓
Staff received the support and training they needed... Some staff had not completed safeguarding training; this was booked to take place in the near future.
Management
7/10
✓
Staff members told us they really enjoyed their roles and described the registered manager and other managers as very responsive in providing them with the support and recognition they needed to do a good job.
Programmes
4/10
!
People led busy lives doing things that were meaningful to them. They were supported by staff to follow their diverse interests.
Points to consider
Staff numbers were enough for safety but there were past short staffing and high turnover, even if better now.
Some family members told us of times the service had been short staffed and had a high turnover of staff. There had been some recent improvements in this.
No activities coordinator or special programmes, so work is mostly personal care and individual interests.
People led busy lives doing things that were meaningful to them. They were supported by staff to follow their diverse interests.
Standard training programme with some gaps like not all staff finished safeguarding yet.
Some staff had not completed safeguarding training; this was booked to take place in the near future.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews