Working at Lakenham Residential Care Home
Lakenham Hill, Bideford, EX39 1JJ
Operated by Mrs Murphy C Hampton and Ms C Hampton
25 bedsResidential homes
Workplace Score
5.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.6/10
Key Finding
"Staff feel supported with good team working and innovative programmes, but no registered manager in place yet."
Safety & Risk
8/10
✓
There was evidence that learning from incidents and investigations took place and appropriate changes were implemented. For example, care plans and risk assessments were updated.
Staff Culture
6/10
✓
Staff spoke positively about communication and how the manager worked well with them, encouraged team working and an open person-centred culture.
Staffing Levels
6/10
✓
Staff were deployed appropriately within the home to meet people's needs in a timely manner. The use of agency staff was kept to a minimum.
Training & Dev
/10
✕
Management
2/10
✕
At the time of our inspection there was not a registered manager in post. A new manager was in post and they confirmed they would be applying to register.
Programmes
7/10
✓
The manager was in the process of implementing the 'Namaste Care Programme' within the service to further enhance the lived experience of people with dementia.
Points to consider
No permanent manager in place yet, as the new one has not registered with the regulator.
At the time of our inspection there was not a registered manager in post. A new manager was in post and they confirmed they would be applying to register.
Staffing is adequate but they use a minimal number of agency workers and are still recruiting.
The provider was actively recruiting for staff on an ongoing process via various advertising sources. The use of agency staff was kept to a minimum.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews