Working at Lakelands Residential Care Home

Staff numbers are just adequate so call bells get answered on time, but nothing extra to keep workloads light or easy.

People spoken with and staff members all commented they felt staffing levels were adequate... answered their call bells during the night in a timely way.

Only standard mandatory training and supervisions, no specialist courses or funded qualifications for career growth.

All staff at time of inspection had completed mandatory training... evidence of staff 1-1 supervision meetings and appraisals.

Just basic activities like games, entertainers and occasional outings, no coordinator or programmes to make the job varied.

detailed activity schedule displayed... playing skittles... visits from entertainers and had recently been on a boat trip.