Working at Lakelands Lodge
35 Laidleys Walk, Fleetwood, FY7 7JL
Operated by Athena Healthcare (Fleetwood) Limited
80 bedsNursing homes
Workplace Score
5.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.6/10
Key Finding
"Supportive managers and good training make staff feel valued and listened to, but busy periods and medication errors need improvement."
Safety & Risk
5/10
!
Processes for applying and recording creams were in place. However, we found these was not being consistently followed by staff and we found that one person was not having their cream applied as prescribed.
Staff Culture
6/10
✓
Staff told us they felt supported and listened to, and could provide feedback in formal and non formal ways.
Staffing Levels
5/10
!
Staff said although there were enough staff on duty to support people there were times when it could be too busy and they felt rushed.
Training & Dev
6/10
✓
Staff told us they had received training to support them to understand and meet people’s needs effectively. Staff said, “I loved the training and found it beneficial, we do both on line and face to face training.”
Management
6/10
✓
Managers were capable leaders and supported the running of the service, and staff well. Staff told us they felt supported and listened to, and could provide feedback in formal and non formal ways.
Programmes
5/10
!
People were supported by activities coordinators who encouraged people to participate in activities throughout the day, both in the lounge and people's own bedrooms. There was a timetable of activities with regular activities coordinators.
Points to consider
Staffing is adequate but staff sometimes feel too busy and rushed.
Staff said although there were enough staff on duty to support people there were times when it could be too busy and they felt rushed.
Some medication errors like creams not applied as prescribed and painkillers given too close together.
we found that one person was not having their cream applied as prescribed and for other people records were not accurately completed. for one person doses of paracetamol were given too close together on several occasions in the last month.
Only regular activities with a coordinator but no specialist or innovative programmes mentioned.
There was a timetable of activities with regular activities coordinators to support people on a daily basis.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2024
Good
Safe
?
Not rated
Effective
?
Not rated
Caring
?
Not rated
Responsive
?
Not rated
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews