Working at Lakeland View Care Centre
220-224 Heysham Road, Morecambe, LA3 1NL
Operated by North West Care Limited
33 bedsNursing homes
Workplace Score
7.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.4/10
Key Finding
"Hands-on management fosters a family-like culture where staff feel valued with praise and awards, alongside strong training and safety, although staffing lacks low turnover and activities miss specialist programmes."
Safety & Risk
8/10
✓
Incidents analysed in governance meetings for learning, e.g. mood charts and assistive tech introduced; medicines safely administered with consent observed.
Staff Culture
8/10
✓
Staff feel valued in family-like atmosphere; 'I love it, absolutely love it here' and management gives praise and 'Extra Mile' awards.
Staffing Levels
6/10
✓
We found there were sufficient numbers of staff during our inspection visit. They were effectively deployed... Staff we spoke with told us they had sufficient time to spend with people and they had no concerns.
Training & Dev
8/10
✓
Structured framework for training including vocational qualifications, empathy exercises like hoist experience, and regular supervision.
Management
8/10
✓
Registered manager and providers hands-on and visible; staff say 'They are always walking about watching' and '[Registered providers] are brilliant... I feel part of a family here'.
Programmes
6/10
✓
Two activities coordinators offer flexible programme with pet therapy, sensory room, singing, dancing, neuro drop-in trips, and pub outings.
Points to consider
Staff numbers are enough to meet needs but nothing extra like very low staff turnover or super light workloads.
We found there were sufficient numbers of staff... Staff we spoke with told us they had sufficient time to spend with people and they had no concerns.
Activities team runs pet visits, trips out, and singing sessions but no specialist programmes like Namaste Care.
Two activities co-ordinators... pat a dog... regular trip to a local 'neuro drop in'... sensory room.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews