Last updated: 9 February 2026
"Innovative activities and programmes alongside strong staff support, morale and teamwork, although staffing lacks details on stability or low agency use."
There were safe systems in place to manage, store, administer and dispose of medicines. Staff were aware of how to recognise signs of abuse... Risks associated with people's health and care provision were assessed... Healthcare professionals told us they thought risks to people were well managed.
'This is a good place with good staff morale and teamwork.' ... 'It's like working with family. They (management) are good and have tried to make any changes easy.' All staff we spoke with told us they were well supported.
There were sufficient numbers of staff to ensure current numbers of people living at the service were cared for in a safe manner. 'We have safe levels of staffing.' The staff we spoke with told us that the team worked well together.
Staff were provided with training in subjects the provider considered mandatory... additional training which some staff had completed such as, continence awareness, pain management and falls awareness... Workforce development programme (WFD)... Four of the five senior staff were working towards a Qualification... level 5.
People who used the service, visitors, staff and other professionals spoke positively about the registered manager and said they were approachable and visible. Staff told us they were well supported through supervision, training, team meetings, and a management team that were approachable.
Arrangements for social activities were innovative... relationship with a local sixth form college... Dementia Care Mapping... This gave an end score which highlighted levels of pain. We saw this had led to less alerts being submitted to the local authority.
Staffing levels are safe and enough to meet needs, but no details on low agency use or a long-serving stable team.
There were sufficient numbers of staff to ensure current numbers of people living at the service were cared for in a safe manner. 'We have safe levels of staffing.'
AI Generated
Last inspected: June 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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