Working at Ladywood
Eaton Avenue, Ilkeston, DE7 4HL
Operated by HC-One Limited
38 bedsNursing homes
Workplace Score
5.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.1/10
Key Finding
"Staff feel supported with regular training and enough people to meet needs, but no permanent manager in place is a major drawback."
Safety & Risk
7/10
✓
People were protected from the risk of abuse. People's risks were assessed... Medicines were managed safely... Accidents and incidents were recorded and trends identified.
Staff Culture
6/10
✓
Staff felt management were supportive and approachable. One staff member told us, 'I definitely feel supported by management.'
Staffing Levels
5/10
!
There was enough staff to meet people's needs. One staff member told us, 'We did struggle before, but there is enough staff now.'
Training & Dev
6/10
✓
Staff received regular training and supervision to support them in their role. Training records were in place and up to date for staff working in the service.
Management
2/10
✕
There was no registered manager in post. An interim manager was overseeing the service whilst a new manager was being recruited.
Programmes
5/10
!
There were several communal areas so people could choose whether to sit and relax or join in with organised activities. We spoke to... activities co-ordinator.
Points to consider
No permanent manager in place, just an interim one while they recruit.
There was not a registered manager in post. An interim manager was overseeing the service whilst a new manager was being recruited.
Staffing is adequate now but staff said they struggled with not enough people before.
One staff member told us, 'We did struggle before, but there is enough staff now.'
Activities coordinator runs organised activities but no details on variety or special programmes.
There were several communal areas so people could choose... to join in with organised activities. We spoke to... activities co-ordinator.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2023
Requires improvement
Safe
✓
Good
Effective
!
Requires improvement
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews