Working at Ladyville Lodge
Fen Lane, Upminster, RM14 3PR
Operated by Ladyville Lodge Care Limited
44 bedsNursing homes
Workplace Score
6.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.2/10
Key Finding
"Supportive managers and a friendly welcoming team, but no full-time activities coordinator means activities are not planned every day."
Safety & Risk
6/10
✓
Medicines were managed safely... However, the temperature of the room was not recorded regularly to ensure medicines were stored within the recommended range.
Staff Culture
7/10
✓
A staff member said, 'Everyone is welcoming and friendly here. It's lovely.' Staff told us there was an open door policy and could approach the management team with any issues.
Staffing Levels
6/10
✓
There were enough staff available in the home... Agency staff were used to fill gaps where staff were not available but there had been a reduction in agency staff usage in recent months.
Training & Dev
6/10
✓
Staff were trained to help them develop the necessary skills... completed an induction and training programme. Training topics included safeguarding adults, infection prevention and control... Refresher training was provided.
Management
7/10
✓
Staff told us, '[Registered manager] is very good and supportive. They are doing lots of work.' Another staff member said, 'The managers have been brilliant and have guided me with everything.'
Programmes
4/10
!
People were supported to take part in activities but there were no activities planned on the day of our inspection. This was because the activities staff were not employed full-time.
Points to consider
No full-time activities coordinator, so activities do not happen every day and the role can feel mostly like routine personal care.
no activities planned on the day of our inspection. This was because the activities staff were not employed full-time and did not work in the home everyday.
Some agency staff cover gaps in shifts, even though usage is reducing.
Agency staff were used to fill gaps where staff were not available but there had been a reduction in agency staff usage in recent months.
Only standard training like safeguarding and infection control, no specialist courses or funded qualifications mentioned.
Training topics included safeguarding adults, infection prevention and control, medicine administration, first aid and health and safety awareness.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews