Last updated: 10 February 2026
"Approachable management and great teamwork, but some agency staff due to slow recruitment and no activities coordinator."
People were protected from the risk of abuse... Staff received regular safeguarding training... Medicines were managed safely
Staff told us they felt listened to, valued... 'Very supportive and appreciative. The provider gives thank you presents'... Great teamwork
Ladymead had enough staff to meet people's needs... using minimal regular agency staff due to slow recruitment, but good progress was being made
Staff had access to supervisions and appraisals... offered development opportunities... the Care Home Assistant Practitioner (CHAP) role as a care staff development pathway
The registered manager had been in post for six years... Staff were complimentary: 'Manager is very good, approachable, door always open. I can discuss any problems'
Activities... organised and run by staff since the activities co-ordinator had left. A full programme... singing, quizzes, card games, craft activities and basic exercises
Staffing is adequate with enough staff to meet needs, but they rely on some agency workers due to slow recruitment.
using minimal regular agency staff due to slow recruitment, but good progress was being made with prediction to fully eliminate the use of agency in the new year
No dedicated activities coordinator anymore, so activities are basic like quizzes and crafts run by care staff.
Activities at Ladymead were organised and run by staff since the activities co-ordinator had left. A full programme was advertised and showed a good range of activities on offer. These included, singing, quizzes, card games, craft activities and basic exercises
AI Generated
Last inspected: February 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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