Working at Ladydale Care Home
9 Fynney Street, Leek, ST13 5LF
Operated by Aegis Residential Care Homes Limited
54 bedsResidential homes
Workplace Score
5.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.1/10
Key Finding
"Effective training, supportive culture and strong safety practices, but no permanent manager and basic activities hold it back."
Safety & Risk
7/10
✓
People were protected from potential abuse by suitably recruited staff... Medicines were managed safely and action taken when improvements were required... The service had learned when things had gone wrong.
Staff Culture
6/10
✓
One staff member said, 'I feel supported, we've got a good gang [of staff]. The seniors support you to get to know what's going on.'
Staffing Levels
5/10
!
There was mixed feedback about staffing however overall there was a sufficient amount of staff available to support people.
Training & Dev
6/10
✓
Staff told us and we saw that they had appropriate training to support people effectively. There was a mixture of face to face learning and online courses.
Management
2/10
✕
There was no registered manager in post. The deputy was acting as the manager until a permanent manager who would apply to the CQC to become registered could be found.
Programmes
4/10
!
People were supported to partake in activities. ... 'There's been a garden party and entertainment' and they went on to say, 'People get taken out for tea or the pub.'
Points to consider
No permanent manager in place, just the deputy acting up.
There was no registered manager in post. The deputy was acting as the manager until a permanent manager who would apply to the CQC to become registered could be found.
Staffing is adequate but with mixed feedback and some delays when busy.
There was mixed feedback about staffing level but overall there were enough staff available to support people. One person said, 'If they're busy it can take them a very long time to come.'
Only basic activities like parties, entertainment and outings, no dedicated coordinator or structured programme.
People were supported to partake in activities. A relative said, 'There's been a garden party and entertainment' and they went on to say, 'People get taken out for tea or the pub.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews