Last updated: 10 February 2026
"Staff feel valued and involved with management that listens to feedback, but basic activities and standard training hold it back."
The provider had systems in place to safeguard people from the risk of abuse. Staff were knowledgeable about recognising and responding to abuse.
Staff we spoke with told us they felt valued and involved and had a say in the development of the service. They felt their contributions and ideas mattered and were taken seriously.
Staff we spoke with told us there were always enough staff available to meet people's needs.
Staff received training and support to carry out their role effectively.
The registered manager listened and acted on feedback.
People had planned regular activities schedules in their support plans. This included attending day centres and visits out in the community.
Only basic outings and day centre visits with no dedicated activities coordinator or specialist programmes to make the job more varied and fun.
People had planned regular activities schedules in their support plans. This included attending day centres and visits out in the community.
Just standard training and induction with no specialist courses or funded qualifications for career growth.
Staff received training and support to carry out their role effectively.
Staffing levels are enough to cover needs but nothing special like low agency use or a stable long-serving team.
Staff we spoke with told us there were always enough staff available to meet people's needs.
AI Generated
Last inspected: March 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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