Last updated: 9 February 2026
"Supportive visible management and a positive culture where staff feel valued, but basic activities like DVD evenings and nail painting hold it back."
People were protected from risks associated with their care because the registered provider had completed risk assessments... monthly audits were being completed... Staff had received safeguarding training.
Staff reported a good working environment, they told us they were happy in their work and felt well supported. One staff member told us, 'I feel valued and listened to, we are consulted about changes in the home.'
The registered manager had a system which was being used appropriately to determine how many staff were required... This meant people were supported by a consistent trained staff team.
Staff training was on going and evidence was seen of staff completing training. Staff told us they received adequate training in order to care for people effectively.
Staff we spoke with all told us the management team were visible, supportive and available to provide guidance and advice. The registered manager spent time working alongside staff to monitor the culture and performance of staff.
A staff member told us, 'We have DVD evenings, nail painting and hand massage.' The home works in partnership with an outside agency to put on theme days.
Only basic activities like DVD evenings, nail painting, and occasional theme days, so the role is mostly routine personal care.
A staff member told us, 'We have DVD evenings, nail painting and hand massage.' The home works in partnership with an outside agency to put on theme days.
Only standard training and supervisions, no specialist courses or funded qualifications.
Staff told us they received adequate training in order to care for people effectively. New staff completed induction.
Staffing is adequate with a consistent team, but no word on low agency use or easy workloads.
The registered manager had a system which was being used appropriately to determine how many staff were required... consistent trained staff team.
AI Generated
Last inspected: August 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp