Last updated: 9 February 2026
"Supportive manager and positive team culture, but basic activities without a structured programme hold it back."
Medicines were mainly managed safely... we found a couple of mistakes with recording. The registered manager told us they would follow this up with a staff supervision.
Staff told us, '[The registered manager] is very approachable and supportive... We work well as a team and I think COVID-19 has made us bond even more.'
Staff spoken with confirmed they had no concerns about staffing levels. Relatives told us they also had no concerns.
Per 2020 comprehensive inspection: Staff received the training and support they required to carry out their roles effectively.
Staff confirmed that the registered manager was supportive... '[The registered manager] is very approachable and supportive. I can even talk to them about personal issues as well.'
We saw different types of activities happening during our visit... A relative told us, '[Family member] told us she had played bingo and won a prize.'
Just basic activities like bingo, no regular structured programme or coordinator to add variety to the working day.
We saw different types of activities happening during our visit for people wishing to take part. A relative told us, '[Family member] told us she had played bingo and won a prize.'
Staffing is adequate with enough staff on duty, but nothing special like low agency use or stable team mentioned.
Staff spoken with confirmed they had no concerns about staffing levels. Relatives told us they also had no concerns.
Only standard mandatory training like safeguarding and medication, no specialist courses or funded qualifications for career growth.
Per 2020 comprehensive inspection: Staff received the training and support they required to carry out their roles effectively.
AI Generated
Last inspected: June 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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