Last updated: 9 February 2026
"Stable staff with low turnover, approachable management and positive culture, although limited activities due to rehab focus and occasional staffing shortages hold it back."
2020: Excellent infection procedures at reception, contained outbreaks effectively, assured on all prevention measures. Per 2018: Good safeguarding training, falls reduction initiatives.
Per 2018 comprehensive inspection: Staff happy working there with many long-serving; positive interactions, regular staff meetings and helpful supervisions.
Per 2018 comprehensive inspection: Sufficient staff on duty with rotas responding to dependency levels; low turnover but one staff noted extra sometimes beneficial.
Per 2018 comprehensive inspection: All staff completed essential training with regular updates offered; staff received regular supervision which they found helpful.
Per 2018 comprehensive inspection: Staff and people described the management as approachable; clear lines of accountability, low staff turnover, regular consultations with stakeholders for improvements.
Per 2018 comprehensive inspection: Did not provide an extensive activity programme as short term rehabilitation focused; basic like fortnightly choir, books, hairdresser.
No activities coordinator or creative programme since its short-stay rehab focus, so the job is mostly therapy and routine care.
Per 2018 comprehensive inspection: The service did not provide an extensive activity programme. This service was for short term rehabilitation; therefore the focus was very much around therapy.
Staffing is adequate for most shifts but staff say an extra person would sometimes help with those needing two carers.
Per 2018 comprehensive inspection: One comment made was that at times they felt an extra member of staff would be beneficial as they were a lot of people who need two members of staff to assist them.
Only standard mandatory training and supervisions with no specialist courses or funded qualifications.
Per 2018 comprehensive inspection: This showed that all staff had completed essential training and regular updates were offered as required. Training included moving people safely, first aid, food hygiene, fire safety awareness and medication.
AI Generated
Last inspected: April 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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