Working at Laburnum Cottage

Some people's individual risk assessments were not always reflective of the support they were receiving and did not always take additional measures to keep people safe putting people at risk of harm.

We observed there were enough staff on duty to make sure people's needs were met. Most relatives told us there was enough staff, however, one relative said 'There does seem enough staff who know them well.'

There was a governance structure across the home, and the provider attended the home regularly and completed some audits... however... audits not always identifying some of the concerns we found during our inspection.

People had dedicated 1-1 time to ensure opportunities for social engagement took place. There was a relaxed atmosphere in the home.