Last updated: 10 February 2026
"Good training and supportive culture for staff, but no permanent manager and lack of meaningful activities hold it back."
The provider's quality monitoring systems in relation to the maintenance of fire safety equipment had failed to notice and/or take appropriate action to address a number of issues we found during this inspection, such as fire-resistant doors propped open.
Staff told us they received all the support they needed from the owner and senior staff team.
We saw at least two care staff were always working in the care home throughout the inspection, which was the minimum number the provider had determined was required during the day to safely support everyone who lived there.
Staff had received all the relevant training they needed to effectively carry out their working roles and responsibilities. This was because it was mandatory for all staff to complete a comprehensive induction programme that was mapped to the Care Certificate.
The service had not had a manager in post or registered with us for nine months since the previous registered manager left in April 2021.
We observed staff did not actively encourage or support anyone who lived at the care home to engage in any meaningful social activities during our two-day inspection despite the daily activity timetable indicating arts and pampering sessions.
No permanent manager in charge for nine months, so leadership and oversight feel unstable.
The service had not had a manager in post or registered with us for nine months since the previous registered manager left in April 2021.
No real activities programme or staff engagement in social stuff, so the role is mostly routine personal care.
People were not always given enough opportunities to enable them to choose to participate in meaningful leisure and recreational activities that reflected their social interests and needs.
Only the minimum two staff on during the day, so no extra hands for personalised unhurried care.
We saw at least two care staff were always working in the care home throughout the inspection, which was the minimum number the provider had determined was required during the day.
AI Generated
Last inspected: February 2022
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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