Last updated: 9 February 2026
"Staff feel supported with clear leadership, enthusiastic culture and strong safety, but vacancies mean using agency staff and activities lack a dedicated coordinator."
The home had effective safeguarding systems, policies and procedures in place. Staff knew how to recognise abuse... People received their medication as prescribed. Risks were being managed so that people were protected from avoidable harm.
All staff were enthusiastic about their roles and providing person centred care. Staff were supported, respected and their dedication to the people they worked with was recognised.
Staffing levels were sufficient to meet people's needs. Due to staff vacancies, agency and bank staff were being used.
Staff completed an induction when they commenced working in the home and then refresher training as required. Training dates were entered onto a computer system which the manager monitored regularly.
The registered manager and deputy manager had clear vision and values that they shared with the staff team at La Marsh. Staff were supported, respected and their dedication to the people they worked with was recognised.
People had access to a varied activity programme, both at home and in the community. Regular sessions such as music, massage and craft took place.
Enough staff to meet needs, but vacancies mean using agency and bank staff sometimes.
Due to staff vacancies, agency and bank staff were being used.
Varied activities like crafts, music and massage, but no dedicated coordinator or specialist programmes to make the role more creative.
People had access to a varied activity programme... Regular sessions such as music, massage and craft took place.
AI Generated
Last inspected: November 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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