Working at La Fontana
Fold Hill Lane, Martock, TA12 6PQ
Operated by N. Notaro Homes Limited
76 bedsNursing homes
Workplace Score
4.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.9/10
Key Finding
"Good training and positive staff culture, but no permanent manager and few activities hold it back."
Safety & Risk
6/10
✓
People's medicines were generally well managed and administered safely. Minor improvement was needed in the management of topical creams... one example where changes had not been made promptly to medicine administration practice.
Staff Culture
6/10
✓
Staff told us morale, teamwork, training and communication were good. Staff culture was positive and proactive. We observed many positive, kind and caring staff interactions with people.
Staffing Levels
5/10
!
People and staff told us there were enough staff to care for people. The home had staffing vacancies for nurses, carers and housekeepers. Agency staff were used to provide cover.
Training & Dev
6/10
✓
Staff told us morale, teamwork, training and communication were good. Staff had received appropriate training and had their competency assessed annually.
Management
2/10
✕
At the time of our inspection there was not a registered manager in post. The home was being managed in the interim by the deputy manager and the head of care.
Programmes
3/10
✕
Per 2020 comprehensive inspection: further improvements were needed [in activities]. Most relatives commented on improvements in activities, but some relatives and many staff identified this as an area for further improvement. Attempts to recruit another co-ordinator were ongoing but had not yet been successful.
Points to consider
No permanent manager right now, deputy and head of care are running things temporarily.
At the time of our inspection there was not a registered manager in post. The home was being managed in the interim by the deputy manager and the head of care.
Uses agency staff quite often to cover empty spots for nurses, carers and housekeepers.
The home had staffing vacancies for nurses, carers and housekeepers. Agency staff were used to provide cover. Recruitment was ongoing.
Few activities or no full-time coordinator, so the job is mostly routine personal care.
Per 2020 comprehensive inspection: attempts to recruit another co-ordinator were ongoing but had not yet been successful. The staff do try but there is a lack of activities.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews