Working at La Cura House
North Road, Berwick-upon-tweed, TD15 1PL
Operated by Berwick Care Ltd
60 bedsNursing homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.8/10
Key Finding
"People kept safe with robust policies and enough staff including innovative nutritional support workers, but basic activities and standard training need improvement."
Safety & Risk
8/10
✓
People were safeguarded from abuse. Robust policies and procedures were in place. Lessons had been learnt from incidents. Medicines were managed safely with regular audits.
Staff Culture
7/10
✓
Staff spoke positively about the culture of the service and the support they received from the management team. One staff member said, 'I receive regular supervisions and I can raise anything with the registered manager.'
Staffing Levels
7/10
✓
The service employed sufficient staff to keep people safe. A dependency tool was used to calculate staffing requirements and rotas showed that staffing was maintained at the required level. The service had created an innovative new role for 'nutritional support workers'.
Training & Dev
6/10
✓
New staff received a detailed induction and regular refresher training was carried out for all staff.
Management
7/10
✓
People, relatives and visiting professionals all said that the management team were approachable and responsive.
Programmes
5/10
!
A new activity coordinator started at the service during the inspection. One staff member said, 'They are doing lots of activities like singing and dancing.'
Points to consider
Only basic group activities like singing, dancing, games and music with a brand new coordinator, so the role might lack variety beyond personal care.
A new activity coordinator started at the service during the inspection. One staff member said, 'They are doing lots of activities like singing and dancing.'
Only standard induction and refresher training, no specialist courses or funded qualifications mentioned.
New staff received a detailed induction and regular refresher training was carried out for all staff.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews