Working at L and S Care Homes Limited - 3 York Terrace
3 York Terrace, Birchington, CT7 9AZ
Operated by L & S CARE HOMES LTD
3 bedsResidential homes
Workplace Score
5.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.9/10
Key Finding
"Positive family culture and stable experienced staffing, but no staff training or supervisions and failure to consider DoLS for constant supervision hold it back."
Safety & Risk
7/10
✓
2020 IPC inspection: assured provider met social distancing, PPE use, testing, outbreak management; 2019: staff understood safeguarding, individualised up-to-date risk assessments, medicines administered safely.
Staff Culture
7/10
✓
Per 2019 comprehensive inspection: staff described management as approachable and supportive, neighbour called it 'one big family', positive interactions observed.
Staffing Levels
7/10
✓
Per 2019 comprehensive inspection: most staff had several years' experience, rotas ensured one-to-one support with 3 staff on day shifts and 2 at night for 3 residents, gaps covered by manager or provider.
Training & Dev
2/10
✕
Per 2019 comprehensive inspection: no staff training for past 18 months confirmed by staff and registered manager, no supervisions for 10 months.
Management
6/10
✓
Per 2019 comprehensive inspection: staff spoke well of registered manager as approachable and supportive, professionals had confidence in her.
Programmes
6/10
✓
Per 2019 comprehensive inspection: regular activities including walks to seafront, swimming, bowling, shopping, games and puzzles, individual weekly activity schedules.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2019
Good
Safe
✓
Good
Effective
!
Requires improvement
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews