Working at Kynaston Farm

There was a very caring, kind atmosphere within the service. People and staff supported one another's wellbeing. Staff worked effectively as a team and valued one another's contribution.

Staffing levels were arranged and reviewed by the registered manager based on people's needs, activities and appointments. A relative told us, 'We are happy with how it's staffed, there are enough staff.'

An induction and training programme was used to help staff develop the knowledge and skills required for their role. This was regularly reviewed by the provider to ensure it equipped staff for supporting people.

The role of the registered manager was understood by people, relatives and staff. All felt able to approach the registered manager should they have any concerns with the service.

People had the opportunity to try new activities and develop their interests. For example, growing fruit and vegetables in an allotment... hydrotherapy... swimming or to the park... going on holiday.