Working at Knowle Hill
High Street, Sheffield, S20 1HE
Operated by SheffCare Limited
74 bedsResidential homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.4/10
Key Finding
"Supportive management, positive staff morale and good safety practices, but a weak activities programme leaves residents bored."
Safety & Risk
7/10
✓
The provider had systems and processes in place to support staff to manage people's medicines safely. Staff assessed risks and knew how to keep people safe from avoidable harm.
Staff Culture
7/10
✓
Staff morale was positive and they all told us they enjoyed their jobs. Comments included, 'It's absolutely lovely to work here' and 'I'd recommend it as a job'.
Staffing Levels
6/10
✓
During this inspection we observed there were enough staff available to keep people safe and to meet people's needs in a timely manner.
Training & Dev
6/10
✓
Staff completed training in a range of different subjects to ensure they had the right skills, knowledge and experience to deliver effective care. Staff told us they were happy with the training they completed.
Management
7/10
✓
The registered manager and senior staff regularly completed a range of checks on the quality and safety of the service provided. Staff commented the registered manager was approachable and supportive.
Programmes
4/10
!
Some people told us they did not have enough to do to keep them occupied throughout the day. We found some activities did take place, however improvements were required in this area.
Points to consider
Not much of an activities programme so most shifts are routine personal care like helping with washing and meals.
some people told us they did not have enough to do, to keep them occupied throughout the day. We found some activities did take place, however improvements were required in this area.
Staffing is adequate but nothing special, with occasional short waits for residents during staff breaks.
We observed a person had to wait for a short period of time to receive support from staff whilst another member of staff was on their break.
Only standard training, no specialist courses or funded qualifications mentioned.
Staff completed training in a range of different subjects to ensure they had the right skills, knowledge and experience to deliver effective care.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews