Working at Knowle Gate Care Home
1331 Warwick Road, Solihull, B93 9LW
Operated by WT UK OPCO 1 Limited
60 bedsNursing homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.5/10
Key Finding
"Strong leadership, positive culture and good training, but staff vacancies mean some shifts rely on agency workers."
Safety & Risk
7/10
✓
Oct 2020 targeted inspection: Assured safe infection prevention and control; Feb 2020: Good safeguarding, risks well managed, incidents recorded and analysed with learning reducing falls.
Staff Culture
7/10
✓
Per Feb 2020 comprehensive inspection: Staff said 'I love my job, we have a good team', morale high, friendly inclusive culture with laughter and joking observed between staff and people.
Staffing Levels
5/10
!
Per Feb 2020 comprehensive inspection: Enough staff on duty to meet needs but some vacancies, recruiting new staff main priority, small number of consistent agency staff used.
Training & Dev
7/10
✓
Per Feb 2020 comprehensive inspection: Staff spoke positively about good quality training with managers checking practice, train-the-trainer programmes and advanced senior care worker courses available.
Management
7/10
✓
Per Feb 2020 comprehensive inspection: Registered manager led by example with clear vision, approachable and always walking around, staff felt morale high with meetings to share ideas.
Programmes
6/10
✓
Per Feb 2020 comprehensive inspection: People happy with range of activities like art crafts quizzes church one-to-one pamper sessions by activities team, community coffee groups and outings.
Points to consider
Staffing is adequate but vacancies mean some shifts are covered by agency workers.
some staff vacancies at the home and the registered manager informed us recruiting new staff was one of their main priorities. As a temporary measure a small number of consistent agency staff were working at the home
Activities are regular and varied but no specialist therapeutic programmes or innovative methods.
People were happy with the range of social activities and events available... art and craft session, a church service and a quiz... frequent 'one to one' activities such as pamper sessions by the team of activities staff
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews