Working at Knowle Gate Care Home
1331 Warwick Road, Solihull, B93 9LW
Operated by Willowbrook Healthcare Limited
60 bedsNursing homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.5/10
Key Finding
"Strong leadership, friendly culture and good training, although staff vacancies mean some agency use and activities lack innovation."
Safety & Risk
7/10
✓
Per 2020 comprehensive inspection: Risks assessed and well managed; medicines administered safely with electronic system; accidents monitored, falls reduced after action. Oct 2020: Assured safe infection prevention.
Staff Culture
7/10
✓
Per 2020 comprehensive inspection: Staff felt morale was high... culture of the service was friendly and inclusive. The whole staff team shared a commitment.
Staffing Levels
5/10
!
Per 2020 comprehensive inspection: enough staff were on duty... There were some staff vacancies... small number of consistent agency staff.
Training & Dev
7/10
✓
Per 2020 comprehensive inspection: Staff spoke positively about their training... 'train the trainer programmes' and advanced senior care worker training courses were available.
Management
7/10
✓
Per 2020 comprehensive inspection: The registered manager led by example and communicated a clear vision... people and relatives spoke positively about the leadership.
Programmes
6/10
✓
Per 2020 comprehensive inspection: People were happy with the range of social activities... art and craft session, church service, quiz... one to one pamper sessions by activities staff.
Points to consider
Staffing is adequate but vacancies mean some shifts are covered by agency workers.
Per 2020 comprehensive inspection: There were some staff vacancies at the home... small number of consistent agency staff were working at the home.
Activities offer variety like crafts and quizzes but lack specialist programmes or innovations.
Per 2020 comprehensive inspection: art and craft session, a church service and a quiz... pamper sessions by the team of activities staff.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews