Last updated: 10 February 2026
"Staff feel well supported by approachable managers with excellent training and a positive team atmosphere, although staffing is adequate but nothing special."
Medicines stored and administered safely, staff confident in safeguarding, lessons learned from incidents, assured safe infection control. Per 2019 and 2020 inspections.
Staff said 'It's a very good team. I feel very well supported by the managers', positive open atmosphere. Per 2019 comprehensive inspection.
Staffing support matched assessed needs, enough staff on site to meet needs promptly. Per 2019 comprehensive inspection.
Regular programme of training including dementia support, staff said 'the training is excellent, and we update it regularly', comprehensive induction and regular supervision. Per 2019 comprehensive inspection.
Staff felt well supported by the managers, spoke positively about them, and found the registered manager approachable. Per 2019 comprehensive inspection.
Activity coordinator runs varied programme: animal therapy, zoo animals, one-to-one time, hand massages, nails painted, activity plan with feedback. Per 2019 comprehensive inspection.
Staffing is adequate but nothing special, enough staff to meet needs but no details on stable team or minimal agency use.
Our observations on the day of inspection were that there were enough staff on site to meet people's needs promptly. Per 2019 comprehensive inspection.
AI Generated
Last inspected: April 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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