Working at Knoll House
Studham Lane, Studham, LU6 2QJ
Operated by Silver Tree Care Limited
22 bedsResidential homes
Workplace Score
6.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.3/10
Key Finding
"Staff feel well supported by approachable managers with excellent training and a positive team atmosphere, although staffing is adequate but nothing special."
Safety & Risk
6/10
✓
Medicines stored and administered safely, staff confident in safeguarding, lessons learned from incidents, assured safe infection control. Per 2019 and 2020 inspections.
Staff Culture
7/10
✓
Staff said 'It's a very good team. I feel very well supported by the managers', positive open atmosphere. Per 2019 comprehensive inspection.
Staffing Levels
5/10
!
Staffing support matched assessed needs, enough staff on site to meet needs promptly. Per 2019 comprehensive inspection.
Training & Dev
7/10
✓
Regular programme of training including dementia support, staff said 'the training is excellent, and we update it regularly', comprehensive induction and regular supervision. Per 2019 comprehensive inspection.
Management
7/10
✓
Staff felt well supported by the managers, spoke positively about them, and found the registered manager approachable. Per 2019 comprehensive inspection.
Programmes
6/10
✓
Activity coordinator runs varied programme: animal therapy, zoo animals, one-to-one time, hand massages, nails painted, activity plan with feedback. Per 2019 comprehensive inspection.
Points to consider
Staffing is adequate but nothing special, enough staff to meet needs but no details on stable team or minimal agency use.
Our observations on the day of inspection were that there were enough staff on site to meet people's needs promptly. Per 2019 comprehensive inspection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2019
Good
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews