Last updated: 10 February 2026
"Supportive management, stable long-term staff and a relaxed happy culture, but outdated training and unrenewed DBS checks need attention."
People's care plans and risk assessments had not always been kept up to date... there were no recorded medicine competency checks.
Staff enjoyed supporting people... 'relaxed atmosphere. It is like a proper home and everyone gets on well.' Staff felt well supported by the management team.
The service had enough staff... Staff working at the home had been employed for a number of years. However, the provider had failed to ensure DBS checks had been renewed.
some refresher training was out of date... this lack of oversight had meant there was a risk that staff would not have up to date knowledge.
Management were visible in the service, approachable and took a genuine interest in what people, staff, family and other professionals had to say.
The service had enough staff, for people to take part in activities and visits how and when they wanted... 'I love interacting with the [people] and doing activities with them.'
Some staff refresher training is out of date with no system to track when it is due.
some refresher training was out of date... lack of oversight had meant there was a risk that staff would not have up to date knowledge around these training topics.
Criminal record checks for staff not renewed so ongoing suitability checks are missing.
the provider had failed to ensure DBS checks had been renewed or undertaken a risk assessment to determine and assess the risks of not renewing DBS checks.
Risk plans and care plans not always up to date and no records of staff medication checks.
People's care plans and risk assessments had not always been kept up to date... no recorded medicine competency checks in line with good practice guidance.
AI Generated
Last inspected: March 2024
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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