Working at Knightswood Care Home
Off Manchester Road, Bolton, BL6 5LS
Operated by Knightswood Residential Home for the Elderly Limited
27 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.8/10
Key Finding
"Excellent management fosters high staff morale and long retention, but basic activities without a dedicated coordinator hold it back."
Safety & Risk
7/10
✓
Per 2020 comprehensive inspection: people protected from abuse, risks assessed and reviewed monthly, medicines managed safely, incidents managed with lessons shared; 2020 IPC inspection assured effective infection prevention and PPE use.
Staff Culture
8/10
✓
Per 2020 comprehensive inspection: open transparent culture, high staff morale, long-serving staff, 'this is a very good home with an excellent manager'.
Staffing Levels
6/10
✓
Per 2020 comprehensive inspection: 'sufficient staff were available to support them', 'appropriate staffing arrangements were in place', residents say 'always respond promptly'.
Training & Dev
6/10
✓
Per 2020 comprehensive inspection: staff receive training meeting needs, regularly updated, receive supervision and appraisals, staff say 'too much training at times, no one can say we don't have training'.
Management
8/10
✓
Per 2020 comprehensive inspection: registered manager maintains open transparent culture contributing to high staff morale, staff say 'excellent manager, that is why most of staff have been here for years'.
Programmes
5/10
!
Per 2020 comprehensive inspection: 'activities were provided daily', new activity co-ordinator post created and in process of employing, residents enjoy singers and performers coming in.
Points to consider
Staffing is adequate and residents get help quickly, but no details on agency use or if workloads feel easy for staff.
People told us sufficient staff were available to support them. One person said, 'Always respond promptly when I need them.'
Regular training and supervisions are in place, but no specialist courses or funded qualifications mentioned.
Staff were trained and knowledgeable to carry out their roles effectively. Training was regularly updated... Staff received supervision and annual appraisals.
Basic daily activities and entertainers like singers, but no full activities coordinator yet so shifts mostly routine care.
Activities were provided daily. A new 'activity co-ordinator' post had been created and the service were in the process of employing someone.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews