Last updated: 9 February 2026
"Approachable hands-on managers foster good team relationships and safe practices, but uncertain staff retention and basic training hold it back."
People's medicines were managed safely. Staff were recruited safely... An audit completed by a visiting pharmacist in May 2017, had praised the staff for maintaining such 'excellent systems'.
Staff told us they were well supported by their colleagues and managers... There were good working relationships in place and staff described both managers as 'approachable' and 'supportive'.
Managers ensured there were enough staff on duty to meet people's needs and to ensure the smooth running of the home. Staff worked in a flexible way to achieve this.
Out of 15 care assistants employed, 13 held nationally recognised qualifications in care... The home's central training record showed there were arrangements in place to ensure staff remained up to date with relevant knowledge and skills.
Staff described both managers as 'approachable' and 'supportive'. They were both often 'hands on' in delivering care and services so they frequently worked alongside the staff.
The activity coordinator played a fundamental role in promoting and supporting people's well-being... events such as a summer fete and bonfire evening had been well attended.
Staffing is enough to meet needs with managers helping out, but no info on agency staff or long-term retention.
Managers ensured there were enough staff on duty to meet people's needs... Both the registered manager and deputy manager... worked alongside care staff when additional help was required.
Training covers basics and updates for most staff, but no specialist courses or funded qualifications mentioned.
Out of 15 care assistants employed, 13 held nationally recognised qualifications in care... arrangements in place to ensure staff remained up to date with relevant knowledge and skills.
Activities are varied with a coordinator and some events, but no specialist programmes or innovative approaches.
The activity coordinator played a fundamental role... Activities were designed to be interesting, fun... summer fete and bonfire evening.
AI Generated
Last inspected: February 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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