Working at Knights' Grove Care Home

2021 IPC inspection: Staff had successfully contained a recent outbreak to one floor; assured on PPE, testing, cleaning, policy up to date. Per 2018: Culture of learning from incidents, medicines managed safely.

Per 2018 comprehensive inspection: Atmosphere exceptionally positive and homely; staff felt very well supported, motivated, proud to work there, highest staff engagement score in region at 88%.

Per 2018 comprehensive inspection: All the staff we spoke with confirmed that staffing levels were sufficient; no agency workers in a very long time, residents more settled and get care when they want it.

Per 2018 comprehensive inspection: Comprehensive induction, care certificate, regular refresher training, 'Flying High' scheme for senior roles, regular supervision provided.

Per 2018 comprehensive inspection: Without exception, the staff we spoke with spoke positively about the registered manager and the management team; they felt very well supported which motivated them to do a good job.

Per 2018 comprehensive inspection: 'Never too late' project fulfilling wishes like horse riding and guards tours; activities staff trained in dementia care, community partnerships, preschool visits, themed events like Santa grotto.