Last updated: 9 February 2026
"Staff feel supported by a caring approachable manager in a positive culture with good teamwork, but staffing lacks stability and training is only standard."
Falls were recorded on a 'hub'... the number of falls had fallen significantly... post falls protocol was introduced... 17 staff who were falls champions in the home.
Staff felt respected, supported and valued by the registered manager who promoted a positive and improvement-driven culture. There was positive staff morale with effective teamwork.
There were sufficient numbers of staff deployed to safely meet people's needs. The majority of staff we spoke with told us there were enough staff on duty.
A training matrix was in place which clearly detailed what training staff had received and when they were due refresher training. This was monitored by management.
Staff spoke positively about the registered manager and the support they received. They told us the registered manager was caring and approachable.
Staffing is adequate with enough staff on duty, but no details on low agency use or long team stability.
There were sufficient numbers of staff deployed to safely meet people's needs. The majority of staff we spoke with told us there were enough staff on duty.
Only standard training tracked by a matrix, no specialist courses or funded qualifications mentioned.
A training matrix was in place which clearly detailed what training staff had received and when they were due refresher training. This was monitored by management to ensure staff kept up to date with their training.
AI Generated
Last inspected: October 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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