Last updated: 10 February 2026
"Warm culture and effective risk management, but no registered manager yet and recent staff changes hold it back."
The manager made sure potential risks to people were assessed and managed. There were now risk assessments in place with clear strategies... Systems were in place to learn from accidents and incidents.
People and relatives had many positive comments about the caring, welcoming and warm atmosphere in the home. Staff said they felt included in discussions about changes at the home and their views were respected.
The provider ensured there were sufficient staff on duty to provide the support people needed. Relatives commented there had been several changes to the staff team but said it had become more stable now.
The provider had a training plan to ensure staff completed essential training. The manager was setting up a system of supervision and performance development plans for each staff member.
At the time of our inspection there was not a registered manager in post. A new manager had been in post for 3 months and had submitted an application to register.
People and relatives made many complimentary comments about the individual lifestyle outcomes for each person. They described trips out, activities and garden parties that people enjoyed.
No permanent manager in post yet, even though a new one has applied to register.
At the time of our inspection there was not a registered manager in post. A new manager had been in post for 3 months and had submitted an application to register.
Staffing is adequate but nothing special, with some agency workers and recent staff changes.
Relatives commented there had been several changes to the staff team but said it had become more stable now. There were records of any temporary agency staff used.
Only standard mandatory training, no specialist courses or funded qualifications.
The provider had a training plan to ensure staff completed essential training.
AI Generated
Last inspected: June 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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