Working at Knebworth Care Home
59 London Road, Knebworth, SG3 6JE
Operated by Care UK Community Partnerships Ltd
71 bedsNursing homes
Workplace Score
5.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.6/10
Key Finding
"Strong safety practices and positive team culture, but occasional staffing gaps on the dementia unit and basic training hold it back."
Safety & Risk
7/10
✓
Safeguarding reported appropriately with training, incidents analysed for themes and actions, medicines safe with audits and training.
Staff Culture
6/10
✓
Staff positive about leadership and described good team, regular meetings to share views, person-centred culture observed.
Staffing Levels
5/10
!
Management sufficiently recruited with no agency, staff felt enough for person-centred care, but periods with no staff on dementia unit noted.
Training & Dev
5/10
!
Per 2018 comprehensive inspection: Staff received core and specific training with over 90% compliance and regular supervision.
Management
6/10
✓
New manager started just before inspection, staff said first impressions positive, supported by provider's management team.
Programmes
5/10
!
Per 2018 comprehensive inspection: Regular activities including chair exercises, arts, PAT dog, gardening, school visits, community groups.
Points to consider
Staff numbers are fine most days with no agency but sometimes no one on the dementia unit and busy if staff off sick.
on the unit where people were living with dementia, there were periods of time where no staff were present... if staff were off sick it was busy
Only basic training like moving people and safety, no extra specialist courses or paid qualifications mentioned.
Per 2018 comprehensive inspection: Staff received training to support them... basic core training such as moving and handling and safeguarding as well as specific training modules such as end of life care
Some regular activities like arts crafts games pet visits and gardening but nothing special or innovative to make shifts more fun.
Per 2018 comprehensive inspection: chair exercises, creative arts sessions, PAT dog visits, cake making and ballroom dancing... gardening... community groups involved
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews