Last updated: 10 February 2026
"Positive culture around the care manager and varied activities programme, but no registered manager in place and staff concerns over numbers hold it back."
Risks were assessed and mitigated and reviewed regularly; medicines were managed and administered safely (2025 focused inspection).
The care manager was highly thought of by people and staff; staff felt positive about the change of leadership (2025 focused inspection).
There were enough experienced and suitably trained staff to support people's needs (2025 focused inspection).
Staff had been trained in administering medicine and had been assessed as competent; we looked at three staff files in relation to staff supervision (2025 focused inspection).
There was no registered manager at the service and we had not received an application for a manager to register (2025 focused inspection).
Per 2018 comprehensive inspection: People had access to a varied activities programme with activity co-ordinators supporting board games, sensory activities, clubs such as knitting and gardening, trips and festivals.
No permanent manager in place yet, just a care manager with a new one recruited but not registered.
There was no registered manager at the service and we had not received an application for a manager to register.
Staff and residents say there are not enough staff even though inspectors thought levels were okay.
People and staff told us that they felt there were not enough staff. We recommend that the provider engages with people and staff to ascertain their views on staffing levels and consider their concerns.
Only basic training mentioned like safeguarding and medicines, no details on specialist courses or funded qualifications.
Staff had received training in safeguarding... Staff had been trained in administering medicine and had been assessed as competent.
AI Generated
Last inspected: January 2022
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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