Working at Kite House
Burridge Farm, Crediton, EX17 4EL
Operated by Crediton Care & Support Homes Limited
6 bedsResidential homes
Workplace Score
6.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.3/10
Key Finding
"Staff feel supported in a positive culture with good training, but agency staffing and basic activities hold it back."
Safety & Risk
7/10
✓
Records showed... staff had acted to keep the person and others... safe... DoLS authorisations in place... Per 2018: Medicines were stored, administered and recorded safely. Staff had undertaken training to understand... safeguarding.
Staff Culture
7/10
✓
Staff said they felt able to make suggestions about how to improve the service. Staff said they felt supported... and enjoyed working at Kite House. Per 2018: relaxed and happy atmosphere... staff spoke positively about the management team.
Staffing Levels
5/10
!
Per 2018 comprehensive inspection: The home had sufficient staff to support people safely. We talked with... an agency care worker.
Training & Dev
7/10
✓
New staff undertook an induction... aligned to the Care Certificate... Staff were encouraged to gain qualifications relevant to their role. For example, one member of staff said they had completed a level five qualification. Per 2018: specialist training... managing behaviour that can challenge... regular supervision.
Management
6/10
✓
There was a registered manager in post who worked with a team of senior staff to provide support and guidance to staff. Staff said they felt supported by the senior staff and the providers who frequently visited the service.
Programmes
6/10
✓
People said they enjoyed the activities they did which included going to the gym and working in a local café... cooking and household chores... barn where people could do woodwork. Per 2018: art, music, drama, swimming, woodwork.
Points to consider
Staffing is adequate but nothing special, with some agency workers covering shifts.
We talked with... an agency care worker. Per 2018: The home had sufficient staff to support people safely.
Activities programme has variety like gym and woodwork but no specialist named programmes or staff training in therapies.
People said they enjoyed the activities they did which included going to the gym and working in a local café... barn where people could do woodwork.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews