Working at Kite Hill Care Home

Per 2020 comprehensive inspection: Staff had received training in safeguarding adults and knew how to recognise abuse... There was an open and honest culture to reporting accidents and incidents.

Per 2020 comprehensive inspection: Staff told us they enjoyed working at the home... One staff member said, 'I love it here, I really love it, it's such a good place to work.' Another said, 'It's just great here, the staff are really good we all get on well'

Per 2020 comprehensive inspection: There were enough staff available to meet people's needs safely. Staff confirmed they felt that they had enough time to meet people's needs. One said, 'Yes there is enough staff, sometimes we can get busy but it's a good team.'

Per 2020 comprehensive inspection: Staff received regular and appropriate training... Training staff had completed included; mental capacity awareness; dementia awareness, end of life care, safeguarding, equality and diversity and infection control.

Per 2020 comprehensive inspection: People, their relatives, staff and external professionals were all positive about the management of the service and told us the manager was very supportive and approachable.

Per 2020 comprehensive inspection: The provider employed two activities co-ordinators who provided meaningful activities and events, seven days a week. People were supported with individual and group activities such as visiting entertainers, arts and crafts and sensory activities. For example, donkeys from a local sanctuary had visited.